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Organizational Effectiveness – Commercial Energy Solutions Origination and Renewables

Report Information

Date Issued
Report Number
2020-15762-02
Report Type
Inspection / Evaluation
Description
The Office of the Inspector General conducted a review of the Commercial Energy Solutions Origination and Renewables (O&R) organization to identify factors that could impact O&R’s organizational effectiveness. During the course of our evaluation, we identified behaviors that had a positive impact on O&R. These included interactions with team members and leadership. While O&R met targets for a majority of their metrics and furthered initiatives within the organization, we also identified risks to business operations and achievement of future O&R initiatives. These included educational needs, such as the need for training and the lack of documented processes and procedures, technology needs, and insufficient staffing for the future within and outside O&R. In addition, business partners discussed areas for improvement, including collaboration and O&R strategy.
Joint Report
Yes
Participating OIG
Tennessee Valley Authority OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

Address business partner concerns related to collaboration and O&R strategy improvements.

Determine adequacy of staffing needs within O&R and address any deficiencies in staffing that impede meeting TVA system needs or renewable energy goals and work with business partners to identify needs based on increased O&R workload.

Continue implementation of the Energy Trading and Risk Management system and address other technology concerns.

Identify training needs and document the processes and procedures that assist with completion of job responsibilities.